Chatô is a contraction of "chat" (cat) and "château" (castle): the home where the cat is king. A simple idea, and a bit counter-intuitive.
Most accessory stores sell for dogs, cats, rabbits, and hamsters all at once. The catalog is immense — and nobody truly knows any of these animals. We chose the opposite approach.
One species, well served.
How we choose what we sell
A product only enters Chatô if it checks all three boxes:
- 1It solves a real everyday problem. Not a gadget that will end up at the back of a cupboard.
- 2The supplier is reliable. Longevity, real sales volume, verified customer reviews. We reject far more products than we keep.
- 3The announced delivery time is the actual delivery time. We display 7 to 14 days because that's what we observe — not 3 days just to look good.
We prefer ten products we stand behind to a thousand we don't know.
What we will never do
- Make you believe an accessory cures your cat. It can help them drink better, eat slower, be less bored — it does not replace a vet.
- Inflate prices to display fake promotions.
- Invent customer reviews.
- Shorten our stated delivery times to make you click.
If a product isn't suitable for your situation, we'll tell you — we've even written it in black and white in our articles.
Behind Chatô
Chatô is a young French company, based in Seine-et-Marne.
A question, an order, a remark? Write to contact@chato.fr — a real person will answer you.